Talking About Building A Quality School

Vocational Training: Why Are Soft Skills Important?

What do you think of when you hear the words "vocational training"? Maybe you think of getting hands-on with an intricate auto engine or going high-tech and learning the sophisticated systems involved in computer programming. Yes, those are examples of technical programs. But, these aren't the only types of vocational courses of study available. Some programs focus more on soft skills, such as communication, customer service, and expected professional behavior in the workplace. This type of vocational training can help individuals with disabilities to move into the workforce and prepare them for positions that require interacting with other people. What types of soft skills do career training programs focus on and why do they matter?

Interpersonal Skills

Whether the vocational program helps students to learn about assisting an executive, manufacturing goods, or doing just about anything else, all workers need interpersonal skills. From dealing with the public (such as in a customer service or retail job) to talking to a manager, basic communication abilities are necessary in every job. Vocational classes may include content that helps students to better understand the importance of interpersonal skills, along with providing opportunities to build them. This may mean discussing the part that communication plays during the workday and role playing in the classroom with the teacher or with other students.

Collaboration and Cooperation

Sometimes simply listening and talking in an appropriate manner isn't enough in the workplace. Some jobs call for collaboration—or, at the very least, cooperation. Class content in this area includes learning how to work in a team or a larger group. Students get the chance to better understand the importance of collaborating and may get hands-on practice with group projects.


Being organized extends from the workplace into every worker's life. A vocational class might train a worker how to keep a desk, food service station, or other on-the-job area organized. Along with this, the class might also help future workers to organize themselves in their personal lives. Why is this important? Getting ready for work and bringing all of the items or materials needed is necessary for a job well done. A class might cover ways to organize the home environment (making it easier to prepare for work) or strategies for prepping for a day at work.

Vocational training extends into many different areas. From learning about communication skills to collaborating and organizing, individuals in job training courses need a variety of skills to succeed in the work place. While some vocational programs focus on technical skills, others cover these essential soft skills.